My mum is currently doing a PhD. She’s 75 and her goal is to submit her thesis by the time she turns 80!! This obviously isn’t a career move (she’s...

In my post last week I wrote about difficult clients and how their behaviour is often linked back to poor communication, weak process or a designer not leading the project...

Last week I was on a call with a designer about something completely unrelated and halfway through she stopped and said "oh, you'll like this one." She had just fired...

Now let's talk about your emails and how you write them (which has a lot more importance than you might think!)... Your clients aren't sitting down to read your emails...

Over the years of working as a designer I had every type of client there is. Budget renovators, ultra high net worth clients, first home buyers, developers, the lot!! Some...

I ran a design studio for six years doing 1:1 client work. The sort of work that most of you do. I was good at it and I was fully...