The fact is that if you run a client service based business you will, at some point, meet a difficult client. But there are strategies you can use to manage those clients better so they don't end up driving you crazy! :) And in this video I’m sharing some ideas for how you can deal with difficult design clients.
Read MoreThe way people feel when they first start working with you has a long-lasting impact on their overall satisfaction with the service you're offering. Plus, having a professional onboarding experience to move your clients through shows you know what you're doing and gives them confidence that they've chosen the right person to work with. I’ve put together some tips for onboarding your new design clients when they first start working with you.
Read MoreWhen I first started working with design clients I felt like I needed to always respond and be 'on call' to my clients 24/7.
But I was completely wrong about that - here’s what you should do instead!
Read MoreIn today’s video I am sharing a tool that I use daily in my business called Loom. There are many uses for Loom and I give you some ideas for how I think it could really help to enhance the work you do with your design clients.
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